1. Introduction

Welcome to MiSha Studios (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, share and protect your personal data when you:

• visit or use our website https://misha-studios.com/ (“Site”),
• contact us via our online forms, social media, WhatsApp or phone, or
• interact with our ads, including Facebook/Meta ads and other online campaigns.
• By using our Site or providing your personal data, you agree to the practices described in this Privacy Policy.

2. Data We Collect

We may collect the following types of data:

2.1. Information you provide directly
 When you contact us, apply for a chair/station, or request information, you may provide:

• • Name and surname
  • Phone number / WhatsApp number
  • Email address
  • Social media handle (e.g. Instagram)
  • Information about your profession (e.g. hair stylist, nail technician)
  • Any other information you voluntarily include in your message or application form

2.2. Information collected automatically (cookies & similar technologies)
 When you visit our Site, we and third parties (such as Meta/Facebook or analytics providers) may automatically collect:

• • IP address
  • Device type, browser type and version, operating system
  • Pages viewed, time spent on pages, click behaviour
  • Referring website or ad (e.g. from a Facebook/Instagram ad)
  • General location (city/country, where available)

This may be collected through cookies, pixels and similar technologies.

3. How We Use Your Data

We use your data for purposes such as:

• Responding to enquiries: to answer your questions, provide information about chair/station rentals and our services.
• Bookings and applications: to process your interest in renting a chair/nail station or using our space.
• Customer support: to communicate about appointments, availability, payments, or studio-related matters.
• Marketing & advertising:
  • to run and optimise Facebook/Meta, Instagram, and other online ads,
  • to measure ad performance and understand which audiences are interested in our services,
  • to show you relevant ads (retargeting/remarketing), where permitted.
• Website improvement & analytics: to understand how visitors use our Site and improve user experience.
• Legal and security purposes: to protect our rights, prevent fraud or misuse, and comply with legal obligations.

  We will not sell your personal data to third parties.

4. Facebook / Meta Ads, Pixel & Third-Party Tools

We may use tools provided by Meta Platforms, Inc. (Facebook, Instagram) and other third parties, for example:

• Meta/Facebook Pixel or similar tracking tools,
• Custom Audiences or lookalike audiences,
• Analytics and ad performance tracking tools.

These tools help us:

• measure the success of our ad campaigns,
• understand which ads lead to enquiries or bookings,
• show relevant ads to people who have visited our Site or interacted with our content.

When these tools are used, certain information about your visit to our Site may be sent to Meta or other providers (e.g. IP address, pages visited, actions taken). This allows us to show you or similar audiences more relevant advertising.

You can manage your ad preferences via your Facebook/Instagram account settings and your browser’s cookie settings.

5. Legal Basis for Processing

Depending on where you are located (for example, if you are in the EU/UK), we rely on one or more of the following legal bases:

• Consent: for certain cookies, tracking technologies and marketing communications (where required by law).
• Legitimate interests: to run and grow our business, promote our services, improve our Site and communicate with you about your enquiries, as long as this does not override your rights and freedoms.
• Contractual necessity: when data is needed to take steps at your request before entering into a contract (e.g. chair rental) or to perform a contract with you.
• Legal obligations: when we must process or retain data to comply with applicable laws.

6. Sharing Your Data

We may share your data with:

• Service providers who help us operate our business (e.g. website hosting, email, CRM or booking tools, analytics providers, advertising platforms such as Meta/Facebook and Google).
• Professional advisers (e.g. accountants, legal advisers) as needed.
• Authorities or law enforcement, if legally required.

All third parties we work with are expected to protect your data and use it only for the purposes agreed with us.

We do not sell your personal data.

7. Cookies & Similar Technologies

Our Site may use:

• Essential cookies: needed for the website to function properly.
• Analytics cookies: to understand how visitors use our Site.
• Advertising/remarketing cookies and pixels: to show you relevant ads on Facebook, Instagram or other platforms.

You can:

• change your browser settings to block or delete cookies;
• use any cookie banner settings (if shown) to manage your preferences;
• adjust your ad preferences in Facebook/Instagram settings.

Please note that disabling certain cookies may affect the functionality of the Site.

8. How Long We Keep Your Data

We keep personal data only for as long as necessary for:

• the purpose it was collected (e.g. managing your enquiry or rental),
• our legitimate business needs (for example, records of communications), or
• to comply with legal or regulatory obligations.

When data is no longer needed, we will securely delete or anonymise it.

9. Your Rights

Depending on the laws in your country (for example, GDPR in the EU/UK), you may have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data, where applicable;
• object to certain processing (e.g. direct marketing);
• restrict processing in some cases;
• withdraw consent where processing is based on your consent
• request a copy of your data in a structured, commonly used format (data portability), where applicable.

To exercise any of these rights, please contact us using the details in Section 11

10. Children’s Privacy

Our Site and services are intended for adults (e.g. self-employed creatives). We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us so we can delete it.

11. Contact Information

If you have any questions about this Privacy Policy or want to exercise your rights, you can contact us at:

MiSha Studios
Website: https://misha-studios.com
 Phone / WhatsApp: +44 7708 546 466
 Email: info@mishastudios.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top. Significant changes may also be communicated through our Site or other contact methods.

Please review this page regularly to stay informed about how we handle your data.